ITD Food Safety

ITD Food Safety - Automated Food Safety Solutions HACCP Food Safety Made Simple
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Company Policies

All Orders are processed within 1-3 business days. Orders are not shipped or processed on weekends or holidays.
Returns accepted for 30 days. Customer provides return shipping. 15% restocking fee. All sales are final.
We stand behind the products we sell. Your satisfaction with your purchase is extremely important to us. If you are not satisfied with your purchase for any reason, please contact us at

Customers enrolled in the Auto-Shipment Program (“Auto-Ship”) will automatically receive their label rolls at the beginning of every month and be billed for labels, tax (if applicable) and shipping/handling to their payment method on file. Customers enrolled in Auto-Ship may qualify for discounted label prices as determined by Innovative Technologies by Design, Inc. (ITD, Inc.).

To enroll in Auto-Ship and to qualify for these discounted label prices, a customer must authorize automatic monthly billing of a minimum order of 4 rolls of labels per month. ITD, Inc. must have an order form on file indicating Auto-Ship enrollment, signed by an authorized representative of the customer. A customer may change the method of payment, label type/size, and number of labels (minimum of four rolls) at any time by contacting ITD, Inc. directly. Labels will be shipped via UPS and with aim to arrive by the first business day of every month.

Once an Auto-Ship order is placed on hold or stopped, any future orders will be charged the standard label prices. If a customer is not on Auto-Ship, he/she will be charged the standard label prices for any order they place.

Payment Plans are available only by offer of Innovative Technologies by Design, Inc. (ITD, Inc.). Not every customer or transaction is eligible for a Payment Plan.

Payment Plan applies to the main unit only and does not include any applicable taxes, shipping and handling, or accessories/labels/services (“extras”. Taxes, shipping and handling, and extras will be billed in first month’s payment.

Unless otherwise agreed upon by ITD, Inc. in writing, the duration of the Payment Plan will be 3 months and the due date for payments will be the first of the month. Any payments not received by the due date may incur a late fee of 2.5% of the order total, charged daily until payment is received in full.

The Referral Program offers 4 free rolls of labels to Prep-Pal customers for referring new customers. Four free rolls of labels will be awarded for every Prep-Pal unit the referral purchases in full.

This program is valid only for current customers whose accounts are paid in full and in good standing (“referrer”). The program is not valid for customers currently on trial basis or Payment Plan.

Free rolls will be awarded to the referrer after the initial 30 days after a referrer’s purchase in full and after the initial 30 days after a referral’s purchase in full. A referral counts as any new customer not currently in the ITD system as a customer, potential customer, or past customer. Limit one referrer / Free Roll offer per referral. A referrer may refer more than one referral.

Free rolls will be of the size and type of the referrer’s last order. If the referrer is on our Auto-Shipment program, we will credit your account for the free rolls you earn, and that credit will be reflected in his/her next onthly shipment of labels.

For any bill for which payment is not received by the due date, the bill may incur a late fee of 2.5% of the order total, charged daily until payment is received in full.


Your privacy is very important to us. This privacy policy discloses how Innovative Technologies by Design (“ITD”) collects, protects, uses and shares personal information gathered about you. All Personal Information is collected in a fair and non-intrusive manner, with your voluntary consent. Personal Information is not accessible to anyone outside the specific function for which it is collected. ITD respects the privacy of our customers, our employees, job applicants, and other visitors to our websites who may choose to provide personal information. We recognize the need for appropriate protections and management of personal information that you provide to us. This Privacy Policy will assist you to understand what types of information we may collect, how that information may be used, and with whom the information may be shared.

This Privacy Policy explains ITD’s practices regarding the information collected online from users of the ITD website located at In an effort to comply with the law, and our commitment to protect your personal information, we provide the following, which discloses our policies.

What type of information do we collect?
Personal Information is defined as any information concerning the personal or material circumstances of an identified or identifiable individual. An identifiable person is one who can be identified, directly or indirectly, by reference to a Social Security Number and/or Identification Number (hereinafter “SSN/I.N”) or to one or more factors specific to his physical, physiological, mental, economic, cultural or social identity.

Personal Information shall include but is not limited to: name, home address, home telephone number, email address, Social Security Number and/or Identification Number, financial information and employment related information such as may be found on resumes, applications, background verification information, or in employment references.

ITD takes measures to maintain the confidentiality of your SSN/I.N to protect your SSN/I.N from unlawful disclosure, and to limit access to your SSN/I.N. ITD will not make your SSN/I.N available to the general public, print your SSN/I.N on any card, require you to provide your SSN/I.N to access any products or services, transmit your SSN/I.N over the Internet unless the connection is secure or your SSN/I.N has been encrypted, or requires the transmittal of your SSN/I.N to access our Website without requiring additional authentication.

Non-personal information is information that is already a matter of public record or knowledge. Business contact information is considered non-personal information and not subjected to special protection and it can be routinely shared with anyone inside or outside of the business. Business contact information shall include but is not limited to: business name, business address, business telephone number, and is not considered personal information in certain jurisdictions.

We will never collect sensitive Personal Information except to comply with Affirmative Action data requirements. Sensitive Personal Information can include but is not limited to: information pertaining to gender, disabilities, and veteran status.

Cookies – Internet Users
In addition to Personal Information, we may use data collection devices such as “cookies” on certain web pages to help analyze our web page flow and measure promotional effectiveness. Cookies are pieces of information a website sends to an individual’s hard drive while they are viewing the website. Cookies allow the website to remember important information that will make your visit to the site more useful. We use cookies to help improve your future visits. If you do not wish to receive a cookie or if you wish to set your browser to warn you each time a cookie is being sent, or if you wish to turn off all cookies, use the options on your browser to assist you. The “Help” option on your browser may assist you in changing your cookie preferences. Please note that by turning cookies off, you will not have access to many features available on our website.

Children and Data Collection
ITD adheres to the federal privacy protection standards as stated in the Children’s Online Privacy Protection Act (“COPPA”). We care about the safety of children. We will not knowingly allow anyone under 13 to provide us any personally identifying information. Children under 13 years of age are required to obtain the express permission of a parent or guardian before submitting any Personal Information about themselves (such as their names, e-mail address, and phone number) over the Internet. We will use reasonable efforts to promptly delete the child’s information from our servers if we become aware that a child under 13 has provided this information without the express permission required.

Our Use of Your Personal Information
We use your Personal Information to facilitate the services you request. We have tailored our Privacy Policy to adequately advise of the use of your Personal Information.

Collection and Use of Employee Personal Information
ITD may also collect Personal Information from its employees and applicants (human resource data) in connection with administration of its Human Resources programs and functions. These programs and functions include, but are not limited to: job applications and hiring programs, compensation and benefit programs, performance appraisals, training, access to ITD facilities and computer networks, employee profiles, internal intranet employee directories, Human Resource recordkeeping, Affirmative Action data, and other employment related purposes.

It is the policy of ITD to keep all past and present employee information private from disclosure to third parties. There are certain business related exceptions and they are:

  1. To comply with county, state or federal agency requests
  2. Inquiries from third parties with a signed authorization from the employee to release the information, except in situations where limited verbal verifications are acceptable (see below)
  3. Third parties with which ITD has contractual agreements to assist in administration of company sponsored benefits
  4. Verifications of Employment

Prospective employers, financial institutions, and residential property managers may contact ITD requesting information on a former or current employee’s work history and salary. All such requests of this type shall be completed on a confidential basis.

For written verification of employment requests, information will be provided on the form only when it is accompanied by an employee’s signed authorization to release information. The form will be returned directly to the requesting party.

Medical Information
ITD is compliant with federal HIPAA regulations and only utilizes information related to the company sponsored healthcare plan on a “need to know” basis for administration of the healthcare plan.

Collection and Use of Customer Information
A customer placing an order through the website may be asked to provide Personal Information. Our third party service provider collects and processes customer information to expedite orders placed with us. The Personal Information collected shall include, but will not be limited to: name, e-mail address, telephone number, and credit card information.
ITD will not collect Personal Information, unless you contact ITD directly. In the future, we may use this information to contact you regarding products or promotions, as well as other products and services, which may be of interest to you. If you do provide us with Personal Information we may use the information to contact you, via e-mail, regular mail, telephone or other means, to provide you with information that you requested about specific products or services, provide additional future information about products or services that may be of interest to you, and to learn about and develop products and services. If you do not want this information disclosed you may “opt out” of future contacts at any time by un-subscribing from our database.

Sharing of Personal Information
We may share Personal Information with our service providers, consultants and affiliates for our internal business purposes. Except as described in this Privacy Policy, ITD will not share Personal Information with a third party, unless a customer requests, consents to such disclosure, or disclosure is required or authorized by law. ITD reserves the right to disclose Personal Information to a third party if a law, regulation, search warrant, subpoena, or court order legally requires or authorizes us to do so. ITD also reserves the right to disclose and/or transfer Personal Information to a third party in the event of a proposed or actual purchase, sale, lease, merger, amalgamation or any other type of acquisition, disposal, or financing of all or any portion of ITD or of any of the business or assets or shares of ITD or a division thereof in order for a customer to continue to receive the same products and services from the third party.

We endeavor to protect your Personal Information using physical, electronic or procedural security measures appropriate to the sensitivity of the information in our control. These measures include safeguards to protect Personal Information against loss or theft, as well as unauthorized access, disclosure, copying, use and modification.

We safeguard your Personal Information on the Internet by using industry-standard practices. Although “guaranteed security” does not exist either on or off the Internet, we make commercially reasonable efforts to make the collection and security of such information consistent with our Privacy Policy and all applicable laws and regulations. We maintain physical, electronic and procedural safeguards as appropriate to safeguard your Personal Information.

Currently, our website utilizes a variety of different security measures designed to protect Personal Information by users both inside and outside ITD, including the use of encryption mechanisms (e.g., Secure Socket Layers or SSLs), password protection, and other security measures to help prevent unauthorized access to your personally identifiable information. This helps maintain the confidentiality,
privacy, and integrity of your transactions, and helps to protect your confidential information – such as credit card numbers, online forms and financial data, from loss, misuse, interception and hacking.

Storage, Retention and Accuracy of Personal Information
ITD insures that Personal Information is safeguarded against loss, access, use, modification, disclosure or other misuse. All reasonable steps are taken to prevent unauthorized use or disclosure of your Personal Information.

ITD will retain your Personal Information only for as long as necessary to fulfill the purpose(s) for which it was collected and to comply with applicable laws and your consent to such purpose remains valid after termination of our relationship with you.

We take all reasonable steps to insure that your Personal Information is accurate, up-to-date, complete, relevant and not misleading.

Contact Information
You may contact us to access, correct or delete your Personal Information.
If you have any questions or complaints, please direct your communication to “ITD Privacy Officer” at:

  • (321) 676-3194
  • by Facsimile at: (321) 674-7018
  • by email at:
  • or by mail at 3905 W. Eau Gallie Blvd. | Suite 101 | Melbourne, FL 32934

We will address your concern and attempt to resolve any problem.

Links to Non-ITD Web Sites and Third Parties
Please note that websites may contain links to other websites for your convenience and information. ITD does not control those sites or their privacy practices, which may differ from www.i- ITD’s privacy policy cannot and does not apply to external websites. We do not endorse or make any representations about third party websites. The personal data you choose to give to unrelated third parties is not covered by the ITD privacy policy. We encourage you to review the privacy policy of any company or website before submitting your Personal Information. Some third parties may choose to share their personal data with ITD; that sharing is governed by that third party company’s privacy policy.

Changes to our Privacy Policy
ITD will update this Privacy Policy occasionally. When ITD posts changes to this Privacy Policy, we will also revise the “Last Updated” date below on ITD’s Privacy Policy. If there are material changes to this Privacy Policy, ITD will notify you by email, or by means of a notice on our home page. ITD encourages you to review this Privacy Policy periodically to be informed of how ITD is protecting your information and to be aware of any changes to the Privacy Policy. Your continued use of the site after the posting of any amended Privacy Policy shall constitute your agreement to be bound by any such changes. This Privacy Policy is incorporated into any Terms and Conditions governing the various websites and any programs or services operated or managed on or behalf of ITD. Any changes to this Privacy Policy are effective immediately after being posted by ITD.

You may contact us to access, correct or delete your Personal Information.
If you have any questions or complaints, please direct your communication to “ITD Privacy Officer” at:

  • (321) 676-3194
  • by Facsimile at: (321) 674-7018
  • by email at:
  • or by mail at 3905 W. Eau Gallie Blvd. | Suite 101 | Melbourne, FL 32934

We will address your concern and attempt to resolve any problem.

Who we are

Our website address is:


When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: After approval of your comment, your profile picture is visible to the public in the context of your comment.


If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.


If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

If you request a password reset, your IP address will be included in the reset email.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where your data is sent

Visitor comments may be checked through an automated spam detection service.