Payment Plan Policy
Software License Agreement
CAD Choke Assist Device
|Referral Program Policy
Terms & Conditions of Sale
All Orders are processed within 1-3 business days. Orders are not shipped or processed on weekends or holidays.
Returns accepted for 30 days. Customer provides return shipping. 15% restocking fee. All sales are final.
We stand behind the products we sell. Your satisfaction with your purchase is extremely important to us. If you are not satisfied with your purchase for any reason, please contact us at email@example.com.
Customers enrolled in the Auto-Shipment Program (“Auto-Ship”) will automatically receive their label rolls at the beginning of every month and be billed for labels, tax (if applicable) and shipping/handling to their payment method on file. Customers enrolled in Auto-Ship may qualify for discounted label prices as determined by Innovative Technologies by Design, Inc. (ITD, Inc.).
To enroll in Auto-Ship and to qualify for these discounted label prices, a customer must authorize automatic monthly billing of a minimum order of 4 rolls of labels per month. ITD, Inc. must have an order form on file indicating Auto-Ship enrollment, signed by an authorized representative of the customer. A customer may change the method of payment, label type/size, and number of labels (minimum of four rolls) at any time by contacting ITD, Inc. directly. Labels will be shipped via UPS and with aim to arrive by the first business day of every month.
Once an Auto-Ship order is placed on hold or stopped, any future orders will be charged the standard label prices. If a customer is not on Auto-Ship, he/she will be charged the standard label prices for any order they place.
Payment Plan Policy
Payment Plans are available only by offer of Innovative Technologies by Design, Inc. (ITD, Inc.). Not every customer or transaction is eligible for a Payment Plan.
Payment Plan applies to the main unit only and does not include any applicable taxes, shipping and handling, or accessories/labels/services (“extras”. Taxes, shipping and handling, and extras will be billed in first month’s payment.
Unless otherwise agreed upon by ITD, Inc. in writing, the duration of the Payment Plan will be 3 months and the due date for payments will be the first of the month. Any payments not received by the due date may incur a late fee of 2.5% of the order total, charged daily until payment is received in full.
The Referral Program offers 4 free rolls of labels to Prep-Pal customers for referring new customers. Four free rolls of labels will be awarded for every Prep-Pal unit the referral purchases in full.
This program is valid only for current customers whose accounts are paid in full and in good standing (“referrer”). The program is not valid for customers currently on trial basis or Payment Plan.
Free rolls will be awarded to the referrer after the initial 30 days after a referrer’s purchase in full and after the initial 30 days after a referral’s purchase in full. A referral counts as any new customer not currently in the ITD system as a customer, potential customer, or past customer. Limit one referrer / Free Roll offer per referral. A referrer may refer more than one referral.
Free rolls will be of the size and type of the referrer’s last order. If the referrer is on our Auto-Shipment program, we will credit your account for the free rolls you earn, and that credit will be reflected in his/her next onthly shipment of labels.
For any bill for which payment is not received by the due date, the bill may incur a late fee of 2.5% of the order total, charged daily until payment is received in full.
What type of information do we collect?
Personal Information is defined as any information concerning the personal or material circumstances of an identified or identifiable individual. An identifiable person is one who can be identified, directly or indirectly, by reference to a Social Security Number and/or Identification Number (hereinafter “SSN/I.N”) or to one or more factors specific to his physical, physiological, mental, economic, cultural or social identity.
Personal Information shall include but is not limited to: name, home address, home telephone number, email address, Social Security Number and/or Identification Number, financial information and employment related information such as may be found on resumes, applications, background verification information, or in employment references.
ITD takes measures to maintain the confidentiality of your SSN/I.N to protect your SSN/I.N from unlawful disclosure, and to limit access to your SSN/I.N. ITD will not make your SSN/I.N available to the general public, print your SSN/I.N on any card, require you to provide your SSN/I.N to access any products or services, transmit your SSN/I.N over the Internet unless the connection is secure or your SSN/I.N has been encrypted, or requires the transmittal of your SSN/I.N to access our Website without requiring additional authentication.
Non-personal information is information that is already a matter of public record or knowledge. Business contact information is considered non-personal information and not subjected to special protection and it can be routinely shared with anyone inside or outside of the business. Business contact information shall include but is not limited to: business name, business address, business telephone number, and is not considered personal information in certain jurisdictions.
We will never collect sensitive Personal Information except to comply with Affirmative Action data requirements. Sensitive Personal Information can include but is not limited to: information pertaining to gender, disabilities, and veteran status.
Cookies – Internet Users
Children and Data Collection
ITD adheres to the federal privacy protection standards as stated in the Children’s Online Privacy Protection Act (“COPPA”). We care about the safety of children. We will not knowingly allow anyone under 13 to provide us any personally identifying information. Children under 13 years of age are required to obtain the express permission of a parent or guardian before submitting any Personal Information about themselves (such as their names, e-mail address, and phone number) over the Internet. We will use reasonable efforts to promptly delete the child’s information from our servers if we become aware that a child under 13 has provided this information without the express permission required.
Our Use of Your Personal Information
Collection and Use of Employee Personal Information
ITD may also collect Personal Information from its employees and applicants (human resource data) in connection with administration of its Human Resources programs and functions. These programs and functions include, but are not limited to: job applications and hiring programs, compensation and benefit programs, performance appraisals, training, access to ITD facilities and computer networks, employee profiles, internal intranet employee directories, Human Resource recordkeeping, Affirmative Action data, and other employment related purposes.
It is the policy of ITD to keep all past and present employee information private from disclosure to third parties. There are certain business related exceptions and they are:
- To comply with county, state or federal agency requests
- Inquiries from third parties with a signed authorization from the employee to release the information, except in situations where limited verbal verifications are acceptable (see below)
- Third parties with which ITD has contractual agreements to assist in administration of company sponsored benefits
- Verifications of Employment
Prospective employers, financial institutions, and residential property managers may contact ITD requesting information on a former or current employee’s work history and salary. All such requests of this type shall be completed on a confidential basis.
For written verification of employment requests, information will be provided on the form only when it is accompanied by an employee’s signed authorization to release information. The form will be returned directly to the requesting party.
ITD is compliant with federal HIPAA regulations and only utilizes information related to the company sponsored healthcare plan on a “need to know” basis for administration of the healthcare plan.
Collection and Use of Customer Information
A customer placing an order through the www.i-tbd.com website may be asked to provide Personal Information. Our third party service provider collects and processes customer information to expedite orders placed with us. The Personal Information collected shall include, but will not be limited to: name, e-mail address, telephone number, and credit card information.
ITD will not collect Personal Information, unless you contact ITD directly. In the future, we may use this information to contact you regarding products or promotions, as well as other products and services, which may be of interest to you. If you do provide us with Personal Information we may use the information to contact you, via e-mail, regular mail, telephone or other means, to provide you with information that you requested about specific products or services, provide additional future information about products or services that may be of interest to you, and to learn about and develop products and services. If you do not want this information disclosed you may “opt out” of future contacts at any time by un-subscribing from our database.
Sharing of Personal Information
We endeavor to protect your Personal Information using physical, electronic or procedural security measures appropriate to the sensitivity of the information in our control. These measures include safeguards to protect Personal Information against loss or theft, as well as unauthorized access, disclosure, copying, use and modification.
Currently, our website utilizes a variety of different security measures designed to protect Personal Information by users both inside and outside ITD, including the use of encryption mechanisms (e.g., Secure Socket Layers or SSLs), password protection, and other security measures to help prevent unauthorized access to your personally identifiable information. This helps maintain the confidentiality,
privacy, and integrity of your transactions, and helps to protect your confidential information – such as credit card numbers, online forms and financial data, from loss, misuse, interception and hacking.
Storage, Retention and Accuracy of Personal Information
ITD insures that Personal Information is safeguarded against loss, access, use, modification, disclosure or other misuse. All reasonable steps are taken to prevent unauthorized use or disclosure of your Personal Information.
ITD will retain your Personal Information only for as long as necessary to fulfill the purpose(s) for which it was collected and to comply with applicable laws and your consent to such purpose remains valid after termination of our relationship with you.
We take all reasonable steps to insure that your Personal Information is accurate, up-to-date, complete, relevant and not misleading.
You may contact us to access, correct or delete your Personal Information.
If you have any questions or complaints, please direct your communication to “ITD Privacy Officer” at:
- (321) 676-3194
- by Facsimile at: (321) 674-7018
- by email at: firstname.lastname@example.org
- or by mail at 3905 W. Eau Gallie Blvd. | Suite 101 | Melbourne, FL 32934
We will address your concern and attempt to resolve any problem.
Links to Non-ITD Web Sites and Third Parties